Terms of Service
These terms explain how online booking, estimates, arrival windows, access, and current payment methods work.
Estimates
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Online prices are estimates based on the selected service, home size, add-ons, and recurrence. Final scope and price may be confirmed after the team sees the space.
Access
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Customers are responsible for providing accurate address, entry, parking, pet, product preference, and building instructions before arrival.
Payment
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Current payment is collected after service by cash or transfer. Commercial clients may receive an invoice when agreed in advance.
Booking notices
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Booking emails and texts are transactional service notices, not marketing blasts. You can reply to a confirmation email, call (917) 727-9040, or reply STOP to SMS to stop texts.
Safety and scope
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The team may decline unsafe work, biohazards, pest infestations, exterior heights, mold remediation, or tasks outside normal cleaning scope.
Satisfaction
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If something was missed, contact us promptly with details so we can review the visit and arrange a reasonable fix.