Privacy Policy
Yimei Home collects only the information needed to quote, schedule, deliver, and support cleaning services.
Information we collect
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Name, phone number, optional email, service address, access notes, selected service, appointment time, and messages you submit through booking or feedback forms.
How we use it
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We use this information to confirm bookings, send service notices, prepare the cleaning team, respond to quote requests, and improve service quality.
SMS notices
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If you provide a mobile number during booking, Yimei Home may send transactional texts about that booking, such as receipt, confirmation, arrival, or schedule changes. Message and data rates may apply. Reply STOP to opt out.
Service providers
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Cloudflare stores site and database infrastructure. Resend may send email when configured. Twilio may send SMS when configured. We do not sell or share customer contact details for third-party marketing.
Retention
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Booking and feedback records are retained for operational history, dispute handling, service quality, and tax or accounting needs.
Contact
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To request correction or removal of non-required information, email contact@homeglownyc.com or call (917) 727-9040.